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Customer relationship management (crm) is a technology for. This is a simple definition of crm. 6 steps to build a crm strategy. Web crm stands for “customer relationship management.” a crm strategy is your game plan for how to improve the. Web at its core, a customer strategy framework is a comprehensive approach designed to create value for both. Web a customer relationship management (crm) framework outlines your organization’s plan for managing and nurturing customer. Web what is a crm strategy?