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Web how crm helps track changing customer shopping habits. Web this paper proposes a research model to analyse how customer relationship management (crm) brings small and. Influence of crm in the retail sector. Web how does crm work in the retail sector? Customer relationship management in retail sector. Web salesforce retail crm helps sellers identify customer needs and preferences so you can respond at the right time, in the right place,. Crm systems are invaluable for retailers looking to.