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Web how to use a crm. Web what is a crm strategy? Crm stands for “customer relationship management.” a company’s. Web learn how to create a crm strategy that will help your business thrive by improving customer relationships,. Before we dive into this whole thing, let's get some jargon out of the way. Web customer relationship management (crm) is a technology for managing all your company’s relationships and interactions. What does crm stand for?