Customer Relationship Management Refers To Quizlet - Web 1 define customer relationship management (crm). 2 describe the impact of crm on customer loyalty and retention. Refers to all marketing activities directed towards establishing, developing and maintaining successful relational. Web study with quizlet and memorize flashcards containing terms like customer relationship management (crm), what is crm about?,.
Web study with quizlet and memorize flashcards containing terms like customer relationship management (crm), what is crm about?,. 2 describe the impact of crm on customer loyalty and retention. Web 1 define customer relationship management (crm). Refers to all marketing activities directed towards establishing, developing and maintaining successful relational.